Return & Refund policy

RETURN POLICY

Last updated September 09, 2022


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at contactme@allaboutmonni.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,Β place the item securely in its original packagingΒ and the item and proof of purchase, then mail your return to the following address:

Allaboutmonnnnnnni LLC
Attn: Returns
RMA #
161 Bridlewood Ct
Vallejo, CA 94591
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.Β 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange.Β Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS

The following items cannot be returned or exchanged:
Β  Β   ● Β  Β Β Personally Customized clothing
Β  Β   ● Β  Β Β Personally Customized jewelry
Β  Β   ● Β  Β Β Anything that has been tampered with
Β  Β   ● Β  Β Β jewelry delivered within 5 days
Β  Β   ● Β  Β Β clothing delivered within 14 days
Β  Β   ● Β  Β Β shoes that have been worn
Β  Β   ● Β  Β Β __________


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
Β  Β   ●   Β Β A 10% restocking fee will be charged for all returns.
Β  Β   ●   Β Β Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

4155207727
contactme@allaboutmonni.com

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